Summer Collection
AvailableDESCRIPTION
SIZE GUIDE
SHIPPING
SHIPPING & DELIVERY COSTS
Shipping of Products
Products are shipped via our partner courier companies: Geniki Taxydromiki, Speedex Courier, Courier Center, ACS Courier, and BoxNow, with delivery to the address you have provided, within 1–3 working days from the order execution date.
Shipping to Cyprus
Orders to Cyprus are shipped via Kronos Express and BoxNow. The estimated delivery time varies depending on the selected carrier.
International Shipping
For deliveries within the European Union, shipping is handled by DHL. Estimated delivery time is 3–7 working days from order confirmation.
Shipping costs are calculated automatically and displayed during the checkout process.
Delivery Delays
The company COMFORT LINGERIE E.E. is not responsible for delays caused by force majeure, such as extreme weather conditions, strikes, or other external factors. In such cases, delivery times may be extended accordingly.
DELIVERY COSTS
Within Greece
- Free shipping for all orders within Greece via Geniki Taxydromiki, Speedex, Courier Center, and BoxNow.
- Cash on delivery (COD) charge: €3.50.
To Cyprus
- Shipping via Kronos Express: €8.00 + €2.00 for COD.
- Shipping via BoxNow: €5.00 (COD not supported).
- Product exchanges are not supported for shipments to Cyprus.
To European Union countries
- Shipping via DHL: €20.00.
- Product exchanges are not available for international shipments.
CHARACTERISTICS
PAYMENT METHODS
Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3 / 23-7-2018 Government Gazette B 3010 / 25-7-2018), and manages transaction data securely card payments, in accordance with the regulatory framework of the card security management standard. Everypay is certified according to the PCIDSS security standard. All Everypay services are provided through secure connections with 256 bit SSL certificates. EveryPay also supports 3D Secure, an additional security feature for VISA & MasterCard. The Payer will then have to enter his personal secret code, in order to successfully complete the transaction
2) With PayPal:
PayPal lets you pay directly and automatically encrypts your confidential data with the best technologies on the market.
3) Cash on delivery:
You can pay the courier distributor by delivering the products to your place. COD for deliveries within Greece is charged 3 € extra.
4) By deposit in a Bank account:
Bank: Eurobank Account Number: 0026.0024.18.0200881120 Account Number IBAN: GR3802600240000180200881120 Beneficiary: COMFORT LINGERIE PC In the deposit form of the bank you must write your name and number and you must order it instead of us. In cases where the deposit is not made within seven days from the day the order is placed, then the order is automatically canceled by the system. The cost of the bank supply is borne by the customer.
5) By Credit / Debit Card:
Every purchase from the website of www.comfort.com.gr can be made at the option of the buyer with the possibility of payment by credit card. Transactions are carried out electronically securely, in real time (realtime), between the buyer and the cardholder with Eurobank Bank, which handles the transaction on behalf of www.comfort.com.gr. In this process, www.comfort.com.gr has no participation and the sensitive data of your credit / debit card are not stored in its system. In case the buyer who makes the transaction is not the same person as the owner of the credit card, www.comfort.com.gr does not bear any responsibility and has no obligation to return money.
RETURNS
Our goal is to ensure your complete satisfaction. If for any reason, you are not satisfied with your order, you may exercise your right to return part or all of the products purchased within fourteen (14) calendar days from the date of receipt (article 4 of law 2251/1994). The condition for returning the product in this case is that it has not been worn, is in its original packaging intact, has not been damaged in any way, has not been unsealed and you have the proof of purchase available. For your convenience, check products that arrive to you at the time of delivery for obvious defects in the products themselves or in their packaging.
In case you want to make a change the process is very easy. Call us at 2312317272 and tell us the product you would like us to send you. The shipment of the new product in this case is done exclusively by General Postal. The return of the original product is made to the distributor upon receipt of the new product. Regarding the exchange costs are 3€ per shipment, regardless of the quantity of products and includes the shipment of the new product, with simultaneous delivery of the product to be returned to the distributor.
For shipments to Cyprus or European Union countries, there is no possibility of change.
RETURN OF MONEY
In case you do not wish to change to another product, there is the possibility of a refund.
The procedure in this case is as follows:
You pack the parcel in its original packaging and on your order sheet you note the reason for the return and the Iban of the account to which you wish to make the refund, if your original order has been made by cash on delivery. If the return is made to a bank account outside Eurobank, the cost of transfer is borne by the customer. If the order has been paid by credit/debit card or PayPal, the money will be refunded directly to the respective account. The return costs are 3€ and are charged to the customer. The amount of 3€ is deducted from the original amount of the refund.
Make a return of the product(s) to a General Post Office store. The return is made by charging the recipient to the details below:
17TH NOVEMBER 75
55535
2312317272
COMFORT COMPANY
Once we receive your parcel we will do a quality control of the products and if they are in their original condition, the return process will be approved.
For shipments to Cyprus or European Union countries there is no refund option.
DEFECTIVE PRODUCT
In the event that you receive a defective or damaged product www.comfort.com.gr will make every effort to replace it with an identical or similar product at no additional cost to you. In this case, you should call us at 231.231.72.72 to proceed immediately to replace the product.


